Shipping and delivery

Printed kits are sent from Amsterdam within 5 working days of payment, with tracking. One shipping charge per order, however many kits are in it. STL packs are downloads: no shipping, the link arrives by email right after payment.

Shipping rates

€5.95🇳🇱 Netherlands
€8.95🇦🇹 Austria, 🇧🇪 Belgium, 🇩🇪 Germany, 🇮🇪 Ireland, 🇱🇺 Luxembourg
€10.95🇧🇬 Bulgaria, 🇨🇿 Czech Republic, 🇪🇪 Estonia, 🇫🇷 France, 🇭🇺 Hungary, 🇮🇹 Italy, 🇱🇻 Latvia, 🇵🇱 Poland, 🇵🇹 Portugal, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇪🇸 Spain
€12.95🇭🇷 Croatia, 🇨🇾 Cyprus, 🇩🇰 Denmark, 🇫🇮 Finland, 🇬🇷 Greece, 🇱🇹 Lithuania, 🇲🇹 Malta, 🇳🇴 Norway*, 🇸🇪 Sweden, 🇨🇭 Switzerland*

* Outside the EU: the carrier may charge import VAT or fees on arrival. Not on the list? Write to info@pls3d.store and I will check what it costs.

Canary Islands, Ceuta, Melilla and Åland are outside the EU VAT area, so printed kits for them are not in the shop. Write to info@pls3d.store and I will check the postage and send you a quote. Local tax and carrier fees are paid on arrival. STL downloads can be bought as usual.

Tracking

You get an email with the tracking code when the kit leaves. It also shows on your order page and in your account.

Lost or damaged parcels

If a parcel does not arrive or arrives damaged, email me with your order number and a photo. I send a new kit or refund you.

Returns

Printed kits can be returned within 14 days of delivery. How it works is in the shop terms.